We wanted to tell you thank you and how much we appreciated all of your assistance in working with your company and its products. You helped us to realize that we were going to be using not only an effective remedy for our mold/mildew issue in our front bath but that we needed to treat the whole house. I got your cell # and called you, as you had instructed, when I was ready to set off the bombs. Here you were at 5pm on Halloween giving me directions and instructions! That was above and beyond! Communicating with you was easy and you were there throughout the whole process and wanted updates thereafter. Excellent customer service. We will highly recommend you and Biocide to our friends and family. Happy Holidays to you and your family! Sincerely,